StripeStripe refunds in the MacBook notch
Refunds are reported as their own number rather than being quietly subtracted from revenue.
Why refunds are not netted off
Gross revenue with refunds already removed hides the thing you need to see. A month that takes fifteen thousand and refunds three is a different business from a month that takes twelve and refunds none, and a single net figure calls them identical.
Notch Metrics reads refund balance transactions in the window and reports the total as a positive amount. Place it beside the revenue widget and the pair tells you what you kept.
Refunds are not chargebacks
A refund is money you chose to return. A chargeback is money a card network took back, and it costs a dispute fee on top. Stripe records them as different balance transaction types and only refunds are counted here.
Refunds are bucketed by when the refund was processed, not by when the original charge was taken. A refund on a charge from three months ago lands in this week.
What Stripe refunds means, exactly
Refund balance transactions in the window, as a positive amount.
An amount of money, held as integer minor units with an ISO 4217 code, so nothing is ever a rounded float.
How the widget behaves
- Buckets
- daily, weekly and monthly
- Shape
- A figure with a sparkline
- Against last period
- Yes
- Fetched from
- api.stripe.com
Refunds from other sources
Notch Metrics reports refunds from 2 other sources. Each defines it its own way, so the widgets stay separate rather than being added together.
Lemon SqueezyLemon Squeezy refundsrefunded_amounton orders in the window, bucketed by the order date rather than the refund date, which the API does not expose.
ShopifyShopify refundsAmounts refunded against orders placed in the window, bucketed by the order's date rather than the refund's. A refund of a much older order is not counted here.
Questions
- How is Stripe refunds calculated?
- Refund balance transactions in the window, as a positive amount. Notch Metrics reports that number, unchanged, in the MacBook notch.
- Can I see Stripe refunds over time?
- Yes. Stripe refunds is bucketed daily, weekly and monthly, so the widget carries a sparkline alongside the headline figure, and a comparison against the previous window.
- What unit is Stripe refunds in?
- An amount of money, held as integer minor units with an ISO 4217 code, so nothing is ever a rounded float. Amounts are reported in your Stripe account's own currency.
- Which other sources report refunds?
- Besides Stripe, Notch Metrics reports refunds from Lemon Squeezy and Shopify. Each provider defines the number its own way, so the widgets stay separate rather than being added together.
- What does it cost to put Stripe refunds in the notch?
- $9 a month, or $49 a year, with every connector included and no per-integration charge. The seven-day trial needs no card, so you can see your own refunds before deciding.